Terms and conditions governing the use of our services and website
These Terms of Service ("Terms") govern your use of the website and services provided by unitnovaes SARL, a company registered in Luxembourg. By accessing our website or using our services, you agree to be bound by these Terms.
By accessing or using our website, requesting information about our services, or entering into a service agreement with unitnovaes, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our website or services.
unitnovaes SARL is a limited liability company registered in Luxembourg with the following details:
unitnovaes provides restaurant online ordering performance analytics services, including but not limited to data analysis, performance tracking, customer behaviour insights, and operational optimization recommendations for food service businesses.
When using our website and services, you agree to:
Specific terms for our analytics services include:
All content, materials, methodologies, reports, and deliverables created by unitnovaes remain our intellectual property unless otherwise specified in writing. This includes:
Clients receive a license to use reports and recommendations for their internal business purposes only. Client data and restaurant-specific insights remain the property of the client.
We are committed to protecting your privacy and personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Our collection, use, and protection of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Payment terms for services will be specified in individual service agreements. Generally:
To the maximum extent permitted by law, unitnovaes shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services or website. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.
Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that:
You agree to indemnify and hold unitnovaes harmless from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
These Terms shall be governed by and construed in accordance with the laws of Luxembourg. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Luxembourg. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
Before pursuing formal legal proceedings, parties agree to attempt resolution through good faith negotiations. If direct negotiation fails, disputes may be submitted to mediation under the rules of the Luxembourg Chamber of Commerce.
Either party may terminate service agreements in accordance with the terms specified in individual contracts. We reserve the right to suspend or terminate access to our website for violations of these Terms. Upon termination:
unitnovaes shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, labour disputes, or technical failures of third-party services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified Terms. Material changes will be communicated to existing clients via email.
These Terms, together with any applicable service agreements and our Privacy Policy, constitute the entire agreement between you and unitnovaes regarding the use of our services and supersede all prior agreements and understandings.
For questions about these Terms of Service, please contact us: