How we collect, use, and protect your personal information
This Privacy Policy explains how unitnovaes SARL ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or use our restaurant analytics services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
unitnovaes SARL is the data controller responsible for your personal data. Our contact details are:
We collect personal data when you interact with our website or services. The data we collect includes:
We use your personal data for the following purposes:
Under GDPR, we process your personal data based on the following legal grounds:
We use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.
We do not sell your personal data to third parties. We may share your information in the following circumstances:
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Generally, we retain contact information for active enquiries for up to 3 years, service-related data for the duration of our business relationship plus 7 years for legal compliance, and website analytics data for up to 26 months. When data is no longer needed, we securely delete or anonymize it.
Under GDPR, you have the following rights regarding your personal data:
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.
If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:
You have the right to lodge a complaint with the relevant data protection supervisory authority if you believe we have not handled your personal data in accordance with applicable laws. In Luxembourg, the supervisory authority is the Commission Nationale pour la Protection des Données (CNPD).
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate parental consent, we will take steps to delete such information promptly.